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Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the Mistileaf website. By accessing and using our website, you agree that you have read, understood, and accepted these Terms. If you do not agree, please refrain from using our website or placing any orders.

Definitions

For the purposes of these Terms and Conditions:

  • “Buyer” refers to any person who purchases products from Mistileaf.
  • “Seller” refers to Mistileaf, the entity that designs, creates, and sells terrariums and related products.
  • “Products” means all terrariums, accessories, and plant-based goods offered by Mistileaf for sale.
  • “List Price” means the price listed on the Mistileaf website at the time of purchase, inclusive of applicable taxes unless stated otherwise.
  • “Website” refers to www.mistileaf.com or any other domain owned and operated by Mistileaf.

Use of the Website

  1. By using the Mistileaf website and its services, you acknowledge that your use is governed by these Terms and Conditions.
  2. Any order placed on this website constitutes your agreement to abide by these Terms.
  3. Mistileaf reserves the right to modify, suspend, or discontinue any aspect of the website at any time without prior notice.

Eligibility

  1. The Mistileaf website is available only to individuals who can form legally binding contracts under the Indian Contract Act, 1872.
  2. Persons under the age of 18, or otherwise disqualified under law, are not eligible to register or transact on this website.
  3. If you are using the website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Account and Registration Obligations

  1. When creating an account, you must provide accurate, current, and complete information.
  2. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
  3. Mistileaf reserves the right to suspend or terminate your account if false or misleading information is provided.

Orders, Pricing, and Payment

  1. All prices listed on the website are in Indian Rupees (INR) and are subject to change without prior notice.
  2. Prices displayed at the time of placing the order are final and include all applicable taxes unless otherwise stated.
  3. Payment must be completed at the time of purchase using the available payment methods on the website.
  4. Mistileaf reserves the right to cancel or refuse any order at its discretion, including in cases of pricing errors or product unavailability.

Delivery and Shipping

  1. Products will be shipped to the address provided by the Buyer during checkout.
  2. Delivery timelines may vary depending on the location and product availability.
  3. Mistileaf shall not be liable for delays caused by courier partners, natural disasters, or unforeseen circumstances.
  4. Terrariums are fragile; customers are advised to inspect the package upon delivery and report any damage within 24 hours of receipt.

Returns and Refunds

  1. Due to the delicate and perishable nature of terrariums, Mistileaf does not accept returns once products are delivered.
  2. Refunds or replacements will only be issued if the item received is damaged or incorrect, and reported within 24 hours of delivery with photographic evidence.
  3. Refunds (if applicable) will be processed through the original payment method within 7–10 business days.

Limitations of Liability

  1. Mistileaf shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  2. Buyers are responsible for following care instructions provided with each product. Improper handling, exposure, or neglect will void any claims.
  3. While we ensure product descriptions are accurate, minor variations in plant size, color, or arrangement may occur due to the natural nature of our products.

Intellectual Property

  1. All content on this website—including images, text, product designs, and logos—is the property of Mistileaf and is protected under applicable copyright and trademark laws.
  2. You may not reproduce, distribute, or use any part of this website for commercial purposes without prior written consent from Mistileaf.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Governing Law

These Terms and any disputes arising out of your use of this website shall be governed by and construed in accordance with the laws of India, and subject to the exclusive jurisdiction of the courts located in [Your City, India].

Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:
📧 support@mistileaf.com
🌐 www.mistileaf.com

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